Look your best. Give your all. Talk with warmth. Work with a smile.
These have always been our values – and what we look for in those we hire. We make sure they understand and believe in those values from day one, so our clients experience the smartest, most efficient and most positive service possible. And this goes for all our people, whether it’s waiting staff, team leaders, baristas or mixologists you’re looking for.
The people we provide
Team Player
Team Players are our staff front-line, working together to deliver the best service possible. They’ll follow both the briefing set out by the manager at the start of the event, and the instructions given by their Team Leaders throughout. In terms of work, this could be dinner service, canapé distribution, bowl food provision, clearing, and drink serving. But whatever they do, they’ll always be friendly and approachable.
Ambassador
Our Ambassador arrives at the start of the event, and signs in our team members before the work begins. These Ambassadors always have a mobile or digital timesheet and will make sure all staff arrive on time, as well as making decisions as to whether reserves stay and work. They’re also responsible for maintaining high standards throughout the shift, ensuring both impeccable appearance and impressive performance from everyone. And they act as the point of contact between the manager on-site and the High Society office and staff, as well as sending shift feedback after the event.
Bar Staff
Bar Staff work together to provide drinks smoothly, efficiently and with charm, following the manager’s pre-event briefing, as well as any instructions given by Team Leaders during the event. They are confident not only opening and pouring bottles of wine and champagne, but also making spirit mixers and in some cases pouring pints, but this will be specified when booking. They may also be required to set up the bar at the start of the event and take it down afterwards, so they must also be skilled at boxing tablecloths. Like all our people, they’ll always be friendly and approachable.
Team Leader
Team Leaders lead their teams of staff members during service and may also be responsible for assisting with guest dietary requirements and allergens. They will direct and lead the teams throughout service, also ensuring that they’ve communicated about all allergens clearly and correctly to the rest of the team. And they’ll be there to answer any questions from team players and liaise with managers if any issues arise.
Barista
Like the Bar Staff, our Baristas team up to deliver hot drinks with skill and speed, according to the managers briefing and any instructions given by Team Leaders at any time during the event. They’ll be confident setting up, cleaning, using and breaking down a professional espresso-style barista machine, and will be able to make all styles of coffee and other hot beverages. And of course they’ll be amiable, positive and helpful at all times.
“Your team were just delightful and worked so hard,
it was as if it was their own personal event.”
How we hand-select the best
For over 20 years we’ve been hand-picking these incredible staff through our bespoke selection process, which is informed by the data gathered at every event we’ve ever done. This means you get a second-to-none team carefully tailored to your particular needs. And this is how they work.
